SHIPPING & RETURNS
We only ship by UPS ground and orders typically ship within 7 days.
We start your order as soon as it's confirmed and ship 1-2 times per week.
Your satisfaction is what matters most to us.
Our return policy covers returns of most products* in new or "like-new" condition up to 30 days from purchase date.
Items that cannot be returned or refunded include any custom order, clearance or anything damaged and/or not in the condition in which it was shipped.
If you've decided you don't like what you ordered after having it in your home for a couple of weeks, you will receive a full refund for your item(s) less the original shipping charge.
In the event that you have thrown away your original packaging, please note that we are unable to provide additional return packaging.
*As soon as payment is made, your custom piece will be designed and cut. We do not offer refunds on custom orders, as they are specific to one person. Please be sure that all of the information that you enter to customize is correct, because it is exactly what you will receive